Net Dr specializes on optometry practices.
Included in our support contracts is work on Officemate and ECRVault.
In case of a trouble with one on these software, your staff will create a ticket with our help desk.
We would be able to solve most basic issues through the use of our knowledge base.
In case of a bug in the software, we would be in touch with Officemate higher level support looking into the issue.
Use of our OptoVault is recommended to make sure your patient records are fully protected.
We love ECR Vault ask us if you are on the latest version (need Server 2008).